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Privacy statement

This privacy policy describes how trendyglobal.no ("the website" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the website.

Contact
After reading these guidelines, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us by email at post@trendyglobal.no using the details below:

Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to all information about an identifiable individual (including the information below) as "Personal Information". See the list below for more information about what personal data we collect and why.

Device information
The purpose of the collection: to load the website accurately for you, and to perform analysis of website usage in order to optimize our website.
Source of Collection: Collected automatically when you access our website using cookies, log files, web beacons, tags or pixels
Disclosure for a business purpose: shared with our processor Shopify
Personal information collected: browser version, IP address, time zone, cookie information, which websites or products you view, keywords and how you interact with the website
ORDER INFORMATION
The purpose of collection: to provide products or services to you in order to fulfill our contract, to process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when it is in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Collection source: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
Personal information collected: name, billing address, delivery address, payment information (including credit card number, email address and phone number.
Customer support information
Purpose of collection:
Collection source:
Disclosure for a business purpose:
Personal Information Collected:-
Purpose of collection: to provide customer support.
Collection source: collected from you
Disclosure for a business purpose:
Personal information collected:
Minors
We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the above address to request deletion.

Sharing of personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to run our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights


Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the website, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
We use Shopify Audiences to help us serve ads on other sites with our advertising partners to buyers who have purchased from other Shopify sellers and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, which other Shopify sellers can make offers you may be interested in.
For more information on how targeted advertising works, please visit the Network Advertising Initiative's (“NAI”) training page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:

Use of personal information
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.

Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data under the following legal grounds:

Your consent;
The performance of the contract between you and the Website;
Compliance with our legal obligations;
To protect your vital interests;
To carry out a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Conservation
When you place an order through the Website, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right to erasure, see the "Your rights" section below.

Automatic decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when this decision has a legal effect on you or otherwise significantly affects you.

We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards linked to blacklisted IP addresses. This blacklist persists for a small number of days.
Selling personal information

categories of information sold;
IF YOU USE SHOPIFY AUDIENCES: information about your use of the website, your purchases and the email address associated with the purchase
instructions on how to opt out of sales;
whether your business sells information about minors (under the age of 16) and whether you have verified authorization;
if you provide a financial incentive to sell information, provide information about what that incentive is.]


Your rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact details above.


Information cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and site selection). This means you don't have to re-enter this information every time you return to the site or flip from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or whether they are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services.

[Be sure to check this list against Shopify's current list of storefront cookies: https://www.shopify.com/legal/cookies ]

Cookies that are necessary for the shop to function
Name Function Duration
_ab Used in connection with access to admin. 2 years
_secure_session_id Used in connection with navigation through a shop front. 24 hours
_shopify_country Used in connection with checkout. increased
_shopify_m Used to manage privacy settings for customers. 1 year
_shopify_tm Used to manage privacy settings for customers. 30 min
_shopify_tw Used to manage privacy settings for customers. 2 w
_storefront_u Used to simplify updating customer account information. 1 minute
_tracking_consent Tracking settings. 1 year
c Used in connection with the cash register. 1 year
cart Used in connection with shopping cart. 2 w
cart_currency Used in connection with the shopping cart. 2 w
cart_sig Used in connection with the checkout. 2 w
cart_ts Used in connection with the checkout. 2 w
cart_ver Used in connection with the shopping cart. 2 w
box Used in connection with box. 4w
checkout_token Used in connection with checkout. 1 year
dynamic_checkout_shown_on_cart Used in connection with checkout. 30 min
hide_shopify_pay_for_checkout Used in connection with checkout. increased
keep_alive Used in connection with buyer localization. 2 w
master_device_id Used in connection with merchant login. 2 years
previous_step Used in connection with the checkout. 1 year
remember_me Used in connection with checkout. 1 year
secure_customer_sig Used in connection with customer login. 20 years
shopify_pay Used in connection with checkout. 1 year
shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1 year depending on value
storefront_digest Used in connection with customer login. 2 years
tracked_start_checkout Used in connection with checkout. 1 year
checkout_one_experiment Used in connection with checkout. increased
checkout_session_lookup Used in connection with checkout. 3 w
checkout_session_token_<<token>> Used in connection with checkout. 3 w
identity state Used in connection with customer authentication. 24 hours
identity-state-<<token>> Used in connection with customer authentication. 24 hours
identity_customer_account_number Used in connection with customer authentication. 12w
Reporting and analysis
Name Function Duration
_landing_page Track landing pages. 2 w
_orig_referrer Track landing pages. 2 w
_s Shopify Analytics. 30 min
_shopify_d Shopify Analytics. increased
_shopify_'s Shopify Analytics. 30 min
_shopify_sa_p Shop

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may have a negative impact on your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies via the browser controls, which are often found in your browser's "Tools" or "Settings" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can find in your browser's help file or through websites such as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do not ask
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Complaints
As mentioned above, if you wish to make a complaint, please contact us by email or post using the details provided under 'Contact' above.

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact details or website for the data protection authority in your jurisdiction.

Send us a message!


Contact info
  • Company Name: TRENDYGLOBAL ACHALHI
    Invoice address: Trendyglobal, Hauk Aabelsvei 7, 3038 Drammen.
    Org. no: NO 931688901 VAT

  • (+47) 920 57 692

Reply to messages:

Mon - Fri: 08:00 - 16:00
Sat - Sun: Closed


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